Department’s systems outage

‘There is a system outage on some of our online systems between 4:15pm and 5:45pm AEDT on Wednesday 13 February 2019’

The Department’s website includes the following announcement:

There is a system outage on some of our online systems between 4:15pm and 5:45pm AEDT on Wednesday 13 February 2019

For systems affected, please refer to the list below:

  • ImmiAccount
  • eLodgement (Online visa and citizenship applications)
  • My Health Declarations (MHD) service
  • eMedical
  • Visa Entitlement Verification Online (VEVO)
  • LEGENDcom
  • Australian Trusted Trader
  • Employment Suitability Clearances
  • Detention Visitor Application
  • APEC Business Travel Card (ABTC)
  • Humanitarian Entrants Management System (HEMS)
  • Adult Migrant English Program Reporting and Management System (ARMS)
  • Education Provider Report (eBIT)
  • Visa Pricing Estimator

If you receive a ‘Service Temporarily Unavailable’ error message during this time, please try again later. We apologise for any inconvenience.

Disclaimer: the above is a mere extract of a court decision. The views there expressed might not reflect the views of the Department, the AAT or the courts. The law or policies might have changed between the writing and reading of this article. The author of this article and Migration Law Updates disclaim any liability for any action (or omission) on their part based on any information provided (or not provided) in this article and are under no obligation to keep the general public nor practitioners informed about the matters discussed in this article or any other matters, or any future changes to any of those matters. It is the responsibility of each practitioner to obtain access to primary sources of law and policy by themselves and to carry out their own research and come to their own conclusions on legislation, case law, policies and more. This article is not intended for the general public.

Sergio Zanotti Stagliorio is a Registered Migration Agent (MARN 1461003). He is the owner of Target Migration in Sydney. He can be reached at

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