ImmiAccount attachment & ‘information provided’ button issues

What can you do when you exceed the maximum amount of documents that can be uploaded into ImmiAccount? In addition, “[t]he ‘I confirm that I have provided my information’ button is currently unavailable on the Attach documents page”

ImmiAccount displays the following message:

Attachments – document limit has been reached

If you have exceeded the maximum number of documents that can be uploaded in ImmiAccount, you can attach additional documents to another applicant included in the visa application.

Attachments – Information provided button is not available

The ‘I confirm that I have provided my information’ button is currently unavailable on the Attach documents page. Your processing officer can still see any documents that you attach to your application, you do not need to contact the Department.


Disclaimer: the above is a mere extract of a webpage. The views there expressed might not reflect the views of the Department, the AAT or the courts. The law or policies might have changed between the writing and reading of this article. The author of this article and Migration Law Updates disclaim any liability for any action (or omission) on their part based on any information provided (or not provided) in this article and are under no obligation to keep the general public nor practitioners informed about the matters discussed in this article or any other matters, or any future changes to any of those matters. It is the responsibility of each practitioner to obtain access to primary sources of law and policy by themselves and to carry out their own research and come to their own conclusions on legislation, case law, policies and more. This article is not intended for the general public.


Sergio Zanotti Stagliorio is a Registered Migration Agent (MARN 1461003). He is the owner of Target Migration in Sydney. He can be reached at sergio@targetmigration.com.au