MARA: "I am satisfied that the Former Agent deliberately misled [the client] on the lodgement process and on the progress of the visa application/s in order to conceal from [the client] the deficiencies in his working knowledge of migration legislation..."
To avoid doubt, the writer is not expressing an opinion on the conduct of the Agent or anyone else nor on the OMARA’s decision. This article is a mere extract of a decision and should not be interpreted in any other way. Further, this article covers only one aspect of the OMARA's decision.
Clause 2.3 of the Code of Conduct provides as follows:
A registered migration agent’s professionalism must be reflected in a sound working knowledge ofthe Migration Act and Migration Regulations, and other legislation relating to migration procedure, and a capacity to provide accurate and timely advice.
In relation to cl 2.3 of the Code, the OMARA found as follows: