OMARA: agent ‘failed to communicate with her clients’

OMARA: 'I have found that the Former Agent had ... taken on a large number of clients and accepted their money in advance but did little or no work to act on their instructions; repeatedly failed to communicate with her clients in a timely manner; ... repeatedly failed to ...'

To avoid doubt, the writer is not expressing an opinion on the conduct of the Former Agent or anyone else nor on the OMARA’s decision. This article is a mere extract of a decision and should not be interpreted in any other way.

The OMARA barred the (now) former RMA from being registered as a migration agent for a period of 5 years based on the following findings ...

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