RMAs obliged to respond to investigation?

OMARA found it: received 2 complaints against an RMA; sent the RMA notices under ss 308 and 309 of the Migration Act 1958 (Cth); and never received a response from the RMA after some months. Can RMAs be sanctioned on the basis of lack of response? What happens to the substance of the complaint?

To avoid doubt, the writer is not expressing an opinion on the conduct of the Agent or anyone else nor on the OMARA’s decision. This article is a mere summary and extract of some aspects of a decision and should not be interpreted in any other way.

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